Terms of Engagement

1.1. RewardTech Solutions Limited ("RewardTech") delivers independent total rewards, job evaluation (Paterson Decision Banding), salary benchmarking, performance-incentive architecture, and board remuneration advisory.

1.2. All engagements proceed under an executed Statement of Work (SOW) or these Terms. In the event of discrepancy between an individual executed SOW and these General Terms, the tailored SOW shall prevail.

1.3. Consulting recommendations reflect independent professional evaluation based upon empirical compensation market data gathered across East, Central, and Southern Africa.

2.1. All survey models, percentile algorithms, salary structuring formulas, compensation software tooling, and grading matrices remain the sole intellectual property of RewardTech Solutions Limited.

2.2. Survey subscribers and advisory clients receive a non-transferable, non-exclusive internal license to utilize benchmark tables solely within their corporate entity. Benchmarking outputs may not be resold, syndicated, or distributed to third-party consultants without prior written consent.

2.3. Participant compensation inputs submitted to surveys are sanitized, aggregated, and subject to strict k-anonymity thresholds (minimum 5 reporting comparator organizations per job band) before publication.

3.1. Proforma invoices issued for corporate consulting, survey access, and summit participation are payable within 14 calendar days of issuance via direct SWIFT/EFT wire transfer into RewardTech's CRDB Bank corporate accounts.

3.2. All quoted fees are denominated in either Tanzanian Shillings (TZS) or United States Dollars (USD) as stated on the proforma invoice. Clients bear any correspondent bank intermediary wiring fees.

3.3. Statutory Value Added Tax (VAT 18%) or withholding tax deductions must be supported by official TRA withholding tax certificates transmitted to [email protected] upon remittance.

4.1. Delegate Registrations: Seat reservations for the 16th Annual HR Summit (Beyond Pay 2026, Golden Tulip Hotel Airport Zanzibar) are confirmed upon receipt of wire transfer settlement. Delegate substitutions are accepted at no charge up to 7 days prior to conference opening.

4.2. Cancellations: Written cancellation received 30+ days prior to event commencement will receive a 75% refund. No refunds are granted within 30 days of the summit; full credit vouchers for future masterclasses or survey licenses will be issued.

4.3. Awards Entries: All submissions for the Tanzania Total Rewards Awards 2026 are evaluated by an independent judging panel. Entries must contain truthful, verified HR metrics. The decision of the judging panel is final and non-negotiable.

5.1. Both parties agree to maintain strict confidentiality regarding client payroll structures, executive contracts, trade secrets, proprietary algorithms, and board-level strategy documents.

5.2. Confidentiality obligations survive termination of the consulting engagement for a minimum period of 5 years.

6.1. RewardTech exercises institutional care and certified CCP/GRP methodologies in all advisory deliverables. Market forecasts and salary benchmarks reflect statistical observations and do not constitute absolute guarantees of employee retention or economic performance.

6.2. RewardTech's aggregate liability under any engagement shall not exceed the professional fees actually received by RewardTech under the applicable Statement of Work during the preceding 12 months.

7.1. These Terms and all engagements hereunder are governed by and construed in accordance with the laws of the United Republic of Tanzania.

7.2. Any dispute arising out of or in connection with these Terms shall first be submitted to good-faith executive mediation. If unresolved within 30 days, disputes shall be referred to final and binding arbitration in Dar es Salaam administered under the Tanzania Institute of Arbitrators (TIArb) rules.